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Residents are responsible for the contents, fixtures and fittings of their room. All problems with the accommodation must be reported upon arrival. If it is found later in the term that there has been any damage to the contents, fixtures or fittings the student will be liable for any replacement, repair or cleaning costs. This will be charged against the security deposit and will need to be repaid within two weeks of being charged.

Residents shall notify any damage, breakage or repairs necessary within their room online via the ISH portal. Residents will be required to pay for any damage for which they are deemed responsible. In the case of shared rooms, if no individual admits responsibility, costs will be shared between all students in the room.

ISH reserves the right for authorised members of staff or its nominated representatives to enter and inspect accommodation as necessary to undertake any maintenance and clean rooms.