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Guest Policy

 During the ISH academic year September 2020 to June 2021, guests
will not be permitted until the restrictions brought in to protect residents
and staff from coronavirus infection can be safely relaxed. We will keep this
policy under review. Only when ISH lifts the restriction on guests will the
following paragraphs apply.  

We want you to feel at home at ISH, but equally we want to know who is on the premises at all times, for the safety of all our residents and so that everyone can be accounted for if there is an emergency evacuation. Residents are welcome to
invite non-residents to visit them at ISH, but please familiarise yourself with
the rules below. 

All Guests 

  1. All guests must register with Front Desk staff at Reception, by signing the Guest Register each time they enter or leave the building. Don’t forget to sign your guest in and out. 

 2. Residents must accompany their guest at
all times during the visit, including escorting them to the main entrance
when they leave to ensure that they sign out. Failure to do this would be
considered a breach of House Rules. 

3. Guests must behave in an appropriate manner towards all residents and staff and comply with ISH House Rules. Residents are responsible for the behaviour of their guests and are financially liable for any damage they might cause. The Duty
Manager has the right to ask guests to leave if they are not behaving
appropriately.  

4. Residents in shared rooms must ALWAYS seek their roommate’s permission before bringing a guest to a shared room. When a shared room has only one occupant, the empty space is not free for your
guest to use: it must be pre-booked and will incur a short stay guest price. 

Day Guests 

5. You may sign in a day time guest between 9am and 11pm. The maximum number of day guests in a bedroom is 2 and in communal areas 4. They must leave
the premises and be signed out before 3am.  

Overnight guests 

6. Any non-residents who remain on the premises after 3am are overnight guests. The maximum number of overnight guests is 1
per resident at any one time and guests will be permitted to stay for a maximum of 3 nights in a 7 night period at no charge. For longer stays, permission must be sought in advance from the Dean of Student Life or the Front of House Manager and a charge may apply. 

7. An overnight guest should be booked in advance via the GPS reception
(between 8am and 10pm). You will be given an Overnight Guest Pass for your
guest. They still need to sign in (and out) daily on the Guest Register on
entry and exit from the building. Overnight Guest Passes are not transferable between residents.  

 8. We understand that it is not always possible to book overnight guests in advance. In exceptional circumstances, it will be at the discretion of the Duty Manager to grant permission for overnight guests after 10pm. This will be permitted for residents in single rooms only and for one night at a time only. 

9. There are no limits on the number of separate visits you may have and there are no charges for advance-booked visitors staying for up to 3 nights, unless
additional bedding is required. If the guest requires a mattress, a charge of
£10.00 per night will apply. Please note that if booked on the day, mattress
delivery is subject to availability of a porter.  

10. ISH has a number of short stay rooms which are also available for guests and can be booked via the Accommodation Office (charges apply).  

11. If any resident is found to be abusing the Guest Policy in any way, eg by having a permanent or semi-permanent visitor, then disciplinary action will be taken and
additional charges will apply.