Help CenterISH will take all necessary steps to protect residents and staff from an outbreak of Covid-19. We appreciate your co-operation with these measures, which are taken to protect the health and safety of all.
If, at any time during your stay at ISH, you or your roommate test positive for Covid-19, or develop any of the following symptoms, please remain in your room and contact the Duty Manager on 020 7631 8375:
- a high temperature (or fever)
- a new and continuous cough
- a loss of, or change in, your normal sense of taste or smell
The Duty Manager will move you to another room for self-isolation if necessary and subject to availability.
Hand hygiene
An easy way to help protect yourself from infection is to wash or sanitise your hands thoroughly and regularly. Soap and water are just as effective as sanitiser. Avoid touching your face, eyes, nose or mouth if your hands are not clean.
Ventilation
Please allow fresh air to flow around your room by opening your window daily, even in winter. This will help expel a build-up of pollutants, bacteria, moisture and unpleasant odours.