Luggage

Luggage Storage Opening Hours: 9:30am – 10:30am and 8:00pm – 9:30pm 

A charge of £5 will be applied if access to the luggage room is required outside of these hours. No access is possible from 11:00pm until 8:00am. 

Christmas & Easter

If you are vacating your room over the Easter or Christmas holidays, you can store your belongings with us for free. Please see the terms and conditions for what you can store, when you can access it and more.

Summer

You can store a maximum of 3 items during the summer holiday period if you are returning to International Students House for another academic year.

Fees must be paid in advance. The cost of storing up to three items is £15 per item, per month. This applies to medium-sized suitcases, backpacks and any other zipped storage bags or plastic boxes. 

If you have been authorised by the Senior Duty Manager to store more than three items, an additional charge of £40 per item per month will apply. Please note: no more than 2 extra items (on top of the initial 3) is permitted.

There is no capacity to store luggage for non-returning residents.

Luggage Storage Terms & Conditions

1) The maximum weight of each item is 20kg and you need to be able to carry your 
items to and from the allocated storage room without assistance.

2) All items must be clearly labelled with your name, room number and expected return date.

3) Luggage must be properly packed – we will not accept any bin/plastic bags or items that cannot be locked/secured. 

4) Residents are welcome to use their own storage boxes and suitcases, or free medium sized boxes are available from reception for use at ISH ONLY during summer storage.

5) While we will try our best to keep your items safe, International Students House does not accept any responsibility for items that become damaged and/or lost.

6) Not all items can be stored in the luggage room. Food, liquids and flammable items are strictly prohibited. If in doubt, please ask the Senior Duty Manager.

7) If you need to store more than 3 items, you must seek approval from the Senior Duty Manager.

8) Storage of items at International Students House is provided at the discretion of the Duty Management Team and we cannot guarantee availability.

9) Please deposit and collect all your luggage at the same time, not on different days or at different times.

10) The maximum storage period is four months during Summer. Any items that are not 
collected by the expected return date will be disposed of after 30 days.